131 N High St, Suite 640

Columbus, OH – 43215

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Chatbot, RPA and AI

Get quick solutions to password issues with Password Reset Chatbox by DevCare Solutions.

Chatbot, RPA and AI

Get quick solutions to password issues with Password Reset Chatbox by DevCare Solutions.

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Password Reset Chatbox (PRC)

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Simplifying the Relationship Between Robotic Process Automation and Artificial Intelligence (AI)

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Password Reset Chatbox (PRC)

At DevCare Solutions, one of our aims is to ensure our clients do not need to wait to be served. Our Password Reset Chatbox (PRC) is one such tool that allows us to streamline customer services. The tool is designed to allow our clients to reset passwords based on their needs as and when they need to.

PRC does this within a safe and encrypted authentication environment that requires zero human interference. By providing a quick solution for password security, the chatbot cuts down the time required by customer service executives. This secures the process and makes it error free at the same time.

Think of it as a robot that can conduct a conversation via text and auditory means. PRC was designed keeping the human element in mind minus human error. When a user starts a conversation with the chatbot, it will give two options – reset password or change password. To ensure a secure change, the user is also provided a token via email before they can change or reset. 

Simplifying the Relationship Between Robotic Process Automation and Artificial Intelligence (AI)

APRC works via Robotic Process Automation (RPA), a process that relies on a set of instructions that automate rule-based tasks. These could be repetitive tasks, such as password reset, which we incorporated via process mapping. This allowed us to reduce errors, improve the efficiency of the tool and reduce the time it takes for clients to receive solutions.

The best part about RPA is that it never sleeps. Using Artificial Intelligence (AI), the technology interprets and communicates with other systems to perform a range of repetitive and simple tasks that don’t necessarily require human intervention. This allows us to streamline customer care and ensure you do not have to wait to receive solutions that cannot and should not be delayed.

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Let’s Work Together